Inc. 5,000 Honorees Community Blog

Commission-Breath

Posted By Dan Hoffman | 08:52am |

Michael Page International is an M5 client.  Like many of our clients, they are on a mission to reinvent their business and set new service standards.  Recruiting, they say, gets little respect as an industry, partially because of pushy sales people.  So at Michael Page there are no commissions for sales people, just team bonuses.  They have used our phones to organize these teams, and people do dive over desks to answer a call whether or not it is for them!   M5 sales work on individual commissions, which are structured around monthly quotas and drive short-term focus on ending each month well.  I’m thinking about moving to team bonuses, with longer-term goals to give the space for people to cultivate clients more effectively.  Now, our sales team is great, very professional, and really does help each other out already.  It is a part of our culture.  But will making compensation less short-term, and less-individual, enhance our strengths further or take “needed” pressure off and hurt results? There are many sales gurus, of course.  I like Jack Daly.  Norm Brodsky, Inc. columnist and entrepreneur extraordinaire, did the group commission thing at Citi Storage.