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Which strategy reigns in capturing consumer attention - informational or emotional?
Are you logical?
What makes you tick?
One can hardly get by these days without being affected emotionally. Whether it’s for the latest gadget or our future homes, emotional marketing is here to stay. And it is the most effective. In a culture that longs for relationship more than anything else; we are emotionally driven to the things and people in our lives and a term, “emotionally attached,†has been derived as a result of these. So why are emotions so important when it comes to making our purchase decisions? It’s in our nature. Almost intuitively, we want what is attractive and not what sounds good on a resume. Speaking of resumes, it would be in error for a company to hire someone without first having an interview with that person. If the emotional element weren’t a big deal, one could be hired just by the hard and fast facts found on their resume. But this obviously is not the case and an interview is imperative before any hiring manager decides to hire or not. Again, emotional marketing is essential and its effective use is what often separates two people, products or services. The emotionally marketed individual is bound to feel the warm fuzzies when marketed to correctly and the cold pricklies of informational marketing will be the only lasting effect on its unimpressed audience.
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Post Comments | 2 total | Add new comment
April 10th, 2008 12:51 pm | Robin Mindt
But, I believe there is a difference between emtional claims that resound only as entertainment and marketing that truly elicits an emotional response. Often, marketing creative achieves only the former.
April 16th, 2008 11:11 am | James Chung
Robin, thanks for your insightful comment. I think we would all be in agreement that human emotions are very powerful. And marketing to such emotions could be very effective. Of course this doesn't discount marketing on a lighter level. Sometimes people just need to have a quick laugh or a passing thought that reminds them of something. I'm wondering what others are thinking. If you have any creative thoughts, please, please - share.